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I don’t want to just run a credit union. I want to run an organization that is focused on doing things that will change people’s lives for the better.

Richard Romero

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Check out the November issue of Advancing Women  ▶︎
hands holding a red heart over a white wooden background
Article
March 2019
The ‘Sweet Spot’ of Member Experience
Understanding pain points leads to exceptional service and member loyalty.
Stephanie Schwenn Sebring
11 minutes
Browse past issues of CU Management »
illustration of a distressed businessman and businesswoman running away from a fight in the workplace
Article
March 2019
Three Ways to Kill a Toxic Culture
Three Ways to Kill a Toxic Culture
by Theresa Witham

4 minutes
hands holding a red heart over a white wooden background
Article
March 2019
The ‘Sweet Spot’ of Member Experience
The ‘Sweet Spot’ of Member Experience
by Stephanie Schwenn Sebring

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March 2019
Member-First Talent Strategies
Member-First Talent Strategies
by Stephanie Schwenn Sebring

4 minutes
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Distinguishing Himself at an Early Age
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Portals in Practice
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March 2019
Communication After a Real Disaster
Communication After a Real Disaster
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Reformulating CU’s Margin Model
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March 2019
From Lender to Leader
From Lender to Leader
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Career Advice From Lending Leaders
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