Bottom rung--the dysfunctional board. A board at this stage includes a good number of directors who don’t understand their roles. Overall the board is not adding value to the credit union. CEOs have to take a firm hand in managing the work of the board, and there is no constructive partnership between the CEO and board.
Second tier--the functional board. According to Daigneault, these boards meet, they talk, they chat, they ask some questions. But again, there’s a question of how much value is being added.
Third tier--the responsible board: These boards have started to ask questions, like “How can we be a more effective board?” and “How can we build a better onboarding process for new directors, a better board composition and better board meetings?” It's an important threshold around this level on the scale when the board and senior staff start working cooperatively together, and realize that governance matters, Daigneault notes. Directors on these boards recognize that their contribution to the board--in terms of governance--really matters.
Top tier--the exceptional board. Arare few boards have risen to be not only responsible, but to work together as a team with the CEO as well as among themselves and with the members of the supervisory committee. The members of these boards are operating effectively within their own roles. Their boundaries are firmly in place and regular acknowledged. They are highly engaged, and working effectively in constructive partnership with their CEO. And yet, they continue to ask “How can we make it even better?”
Lisa Hochgraf is a CUES senior editor. Read Daigneault's fact sheet "Developing an Exceptional Board," which includes more information about the scale described in this post. Read "Foster a Culture of Board Learning" with more details from the webinar in the governance section of the Center for Credit Union Board Excellence's content hub. Not yet a member? Sign up for a 30-day free CCUBE trial. Photocredit: dollarphotoclub.com/VERSUSstudio