As a leader, I try not to take myself too seriously. ... Because I want to make sure that everyone's comfortable engaging with me. When I go get lunch, I talk to everyone in the cafeteria, regardless of their role, and regardless of what they do, and I want them to view and see me as someone approachable, as someone that they can talk to and engage with.

Terrance Williams

Whitepaper

Special Report: Lending

July 01, 2022

by CUES

6 minutes

How credit unions can hit more lending home runs

Hitting a home run requires a lot more than luck. For a baseball team, hitting it out of the park means honing strategy and regular practice. For credit union lenders, getting a homer means fine-tuning the vision, plus implementing best practices in both analytics and lending automation to improve the borrower experience. In our special report, two industry leaders share key strategies and smart tactics that can help CUs score.